Parcel thefts: what’s happening locally and how to reduce risk

As Christmas approaches, deliveries surge across East Village - and so does the chance of parcels being left in communal spaces where they’re easier to steal. Shared lobbies, busy courier schedules, and darker evenings all create conditions that make unattended packages more vulnerable at this time of year.

To help residents stay ahead of the problem, we’ve published a clear, practical guide on how to prevent parcel theft and what to do if something goes missing. Here are a few top tips from the full guide:

• Use secure delivery options wherever possible, such as Click & Collect or Renz parcel lockers.
• Add clear instructions to delivery notes - for example, “do not leave in lobby” or “call on arrival.”
• Don’t allow tailgating into buildings, and report any broken doors, locks, or intercoms to management right away.

You can read the full set of steps - including what to do after a theft, how to report it, and how to claim refunds - in our main parcel theft guide below.

→ Parcel Thefts